Catalog

You're a Certified ScrumMaster (CSM®) who's been introduced to the Scrum Values, practices, and applications. The next step in your Agile journey is to achieve your Advanced Certified ScrumMaster (A-CSM) certification. This course goes beyond the basics of scrum and broadens your impact by unlocking advanced techniques. You'll be better equipped to navigate the needs of your organization and teams with the skills you learn in this certification course. This course has been approved for 16 SEUs | 16 PDUs | 16 CDUs

Agile business analysis plays a critical role in delivering customer value in today’s fast-paced, ever-changing environment. According to the Project Management Institute (PMI), organizations that embrace Agile approaches are 28% more successful than those that don’t. This interactive, hands-on two-day course gives business analysts and Agile team members the skills to contribute meaningfully to iterative product development. You’ll learn how to adopt an Agile mindset, collaborate effectively across teams, and prioritize what matters most to stakeholders. The course explores how Agile techniques can streamline business processes and improve responsiveness to change. Through real-world exercises and collaborative scenarios, you’ll practice writing user stories, mapping value, refining product backlogs, and supporting Agile planning. By the end of the course, you’ll be equipped to drive better business outcomes through continuous delivery and informed decision-making.

In this two-day workshop, participants will use an agile approach to facilitate organizational change, whether that organization uses agile or predictive approaches on their projects. The course equips participants with pioneering tools to ensure change initiatives are embedded, adopted, and deliver benefits throughout their organizations. This class includes an exam voucher. This course has been approved for 14 PDUs and IIBA for 14 CDUs.

Agile methodologies have transformed the way organizations approach project management and product development, enabling teams to deliver value faster and more efficiently. According to recent studies, organizations that implement Agile practices are 60% more likely to complete projects on time and within budget. This Agile Fundamentals course provides a comprehensive introduction to Agile principles, frameworks, and best practices, empowering professionals to successfully implement Agile within their teams and organizations.

Agile in Action has transformed how modern teams think, collaborate, and deliver. It’s not just for developers—today’s Agile approach is shaping ways of working across marketing, HR, and operations. But knowing terminology isn’t the same as truly applying Agile. The Agile in Action course is a hands-on learning experience that helps you move from theory to execution. You’ll explore essential agile methodologies like Scrum and Kanban, understand the iterative and incremental approach that drives agile development, and build stronger agile teams through collaborative work and clear roles. Learn tools and techniques that improve workflow, boost customer value, and support modern team dynamics. You’ll work through real-world applications, simulations, and a guided case study to sharpen your skills in agile project management. You’ll also explore the Scrum framework, sprint planning, and retrospective practices that lead to continuous improvement. This course helps you lead with agility, respond to customer needs, and achieve better results—across software development, the public sector, and beyond.

70% of projects fail to deliver expected benefits due to poorly defined business cases. Building Better Business Cases provides you with a practical, repeatable process to identify business needs, analyze problems, and create compelling recommendations that drive real business results. This course is your guide to making smarter investment decisions, before, during, and after your projects, ensuring every initiative is grounded in value. In just one day, you’ll master a step-by-step framework that helps you clearly define business needs, diagnose root causes, and present recommendations with confidence. Gain 7 PDUs (PMI) or 7 CDUs (IIBA) while building the skills to make your business case stand out.

Defining the wrong problem—or solving it with incomplete requirements—is one of the fastest ways to derail a project. According to PMI’s Pulse of the Profession® 2023, 66% of organizations cite poor requirements management as the top cause of project failure. Business analysts who can bridge the gap between stakeholder intent and project execution help avoid costly misalignment. The Foundations of Business Analysis course teaches the core competencies every analyst needs to support project success. Participants learn how to identify the real business need, engage stakeholders, and manage requirements from concept through evaluation. These skills improve alignment between business goals and project outcomes—ensuring solutions deliver measurable value. This IIBA-endorsed course is approved for 14 PDUs and 14 CDUs.

This course presents several common models to help you elicit and analyze requirements. You will practice analyzing, modeling, and reviewing the requirements as you work through an engaging case study. You will also learn and practice industry-standard modeling notation for each model. The models in this class follow the concurrent modeling framework, emphasizing process, data, interaction, and interface requirements. This simple framework will help you develop a quicker and more complete set of requirements. This course has been approved for 14 PDUs | 14 CDUs

Unlock one of the fastest ways to drive measurable results in any organization. This course equips you with practical tools to define problems, scope processes, and uncover root causes of inefficiency. Learn to model current workflows, analyze performance, and design improved processes that deliver measurable value. Gain hands-on techniques to implement, monitor, and sustain improvements for long-term success. Ideal for professionals seeking impactful, real-world results. Learn to define problems, scope processes, and build process maps. Analyze current-state performance, identify waste, and uncover root causes. Design future-state processes, prioritize improvements, and implement, measure, and sustain results using practical BPI tools.

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach. This course has been approved for 7 PDUs | 7 CDUs