Catalog

An expert instructor will teach your team foundational Jira administration skills. Your team will learn how to configure Jira, apply global permissions, create new projects, update workflows, and control access to your products. The instructor will use real-world business scenarios to teach your team tips and best practices to ensure their success as Jira administrators.

An expert instructor will teach your team the most advanced Jira administration tasks using a business case study. Your team will learn how to configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements.

An expert instructor will teach your team how to pair Jira and Confluence to create a single source of project knowledge, improve your team’s project understanding, and maintain a detailed project history. Your team will learn how to create a Jira work item in a Confluence page and a Confluence page in a Jira work item. You’ll also learn how to seamlessly link between applications and view important Jira information in Confluence.

An expert instructor will teach your team how to use Jira automation to automate repetitive work tasks. Your team will explore the building blocks of automation rules, including triggers, conditions, actions, branch rules, and smart values. Then, they’ll learn how to create their own automation rules.

In this course, an expert instructor will teach your team how to become more effective and efficient by fusing the principles of agile processes with Jira skills and practices. Your team will learn about kanban, scrum, and Jira essentials like searching, JQL, epics, and more. Throughout the course, your team will be able to ask organization-specific questions in real-time and get the answers they need. The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

An expert instructor teach your team how to use Confluence by designing spaces — collections of related pages — that fit your team’s unique needs and goals. Your team will learn how to best organize and maintain their Confluence content so they can always find what they need. They’ll also learn how to control access to their content, declutter their space, create standardized content using templates and blueprints, and use macros to reduce the need for manual updates.

An expert instructor will teach your team the tasks and best practices needed to create, configure, and maintain company-managed projects in Jira and how to partner effectively with Jira administrators. Then, your team will explore topics that go beyond the scope of project admins: they’ll learn how project administration is tied to Jira administration and they’ll discover the importance of maintaining the health of the system as a whole.

An expert instructor will teach your team how to set up and manage a service desk. Your team will learn how to create a service desk for your customers and how to manage a service project using Jira Service Management. Your team will get hands-on experience performing the most crucial configuration tasks involved in setting up your service project and customer portal.

In this live team training class, your team will learn to create reliable forecasts and track current work with roadmapping for enterprise.

Prepare to take the Atlassian Certified Associate — Jira Software Essentials certification exam by reviewing each exam topic with a live instructor. Earning the Jira Software Essentials certification proves you can manage your work in Jira software and collaborate efficiently with teams using the kanban and scrum agile frameworks. In this course, you’ll review the concepts and skills tested on the exam, including agile frameworks, basic Jira concepts and terms, Jira navigation, workflows, and boards. You’ll also review how to create and collaborate on issues, basic and advanced issue operations, the lifecycle of issues, and the similarities and differences between scrum and kanban boards.