Catalog

Looking to strengthen your Windows Server administration skills? Over 70% of IT workloads rely on Windows Server, making server admins essential to business continuity and network efficiency. This five-day instructor-led course delivers the core knowledge IT professionals need to deploy, manage, and support Windows Server environments. You’ll gain hands-on experience with identity services, networking, virtualization, high availability, and security features. Designed for those with some server experience, this training is ideal for administrators transitioning into more advanced roles or updating skills from previous versions of Windows Server.

Still spending hours manually setting up new devices? For IT teams managing hybrid and remote workforces, traditional provisioning is slow, costly, and unsustainable. Microsoft Intune changes that. Organizations using Intune have cut help desk calls by 53% and improved IT productivity by 25% by streamlining device setup, app deployment, and endpoint security from the cloud. In this three-day, hands-on course, you’ll learn how to enroll and configure devices with Microsoft Intune, automate provisioning with Windows Autopilot, deploy applications at scale, and apply consistent security policies using Conditional Access, Endpoint Analytics, and other advanced tools.

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms. This course serves as a foundational, real-world, and architectural preparation step that builds the design judgment, strategic reasoning, and end-to-end understanding learners need before pursuing the AB-100 exam or implementing agentic AI solutions at scale. Learners will explore how to architect AI-powered business solutions that use agents, copilots, and generative AI to automate tasks, improve decision-making, and enhance employee and customer experiences. Emphasis is placed on architecture, trade-offs, governance, cost/benefit analysis, and lifecycle management, rather than step-by-step configuration.

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the day-to-day workflows of both Contact Center representatives and supervisors. By the end of the course, learners will be equipped with the knowledge to navigate and manage the Dynamics 365 Contact Center environment effectively.

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Can you confidently manage and automate Windows Server environments using PowerShell? Over 90% of IT professionals now use PowerShell for automating administration, reducing repetitive tasks, and streamlining Microsoft server and cloud operations. This AZ-040T00 Automating Administration with PowerShell training teaches IT professionals how to use PowerShell for administering and automating administration of Windows Server, Microsoft Azure, Microsoft 365, and other Microsoft platforms. The course provides students with the fundamental knowledge and skills to use PowerShell commands and build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. You’ll learn how to automate administration of Windows servers and remote computers, schedule jobs, manage Active Directory and Microsoft 365, and use Windows PowerShell pipeline techniques. Although Windows Server is the common platform in this course, the skills you gain can be applied to a broad range of Microsoft products including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.

In this learning path, you practice configuring secure access to workloads using Azure networking.

In this learning path, you practice storing business data securely by using Azure Blob Storage and Azure Files. The skills validated include creating storage accounts, storage containers, and file shares. Also, configuring encryption and networking to improve the security posture.

In this learning path, you practice implementing Azure Monitor to collect, analyze and act on monitoring telemetry from Azure environments. You learn to configure and interpret monitoring for virtual machines, networking, and web applications.

This learning path helps prepare you for the APL-1008 Administer Active Directory Domain Services modern credential. You'll learn how to create, deploy, and maintain an Active Directory Domain Services environment.