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55343A is the Community Courseware equivalent of retired Legacy Course 20741BC – Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.

Unlock the backbone of secure enterprise environments through identity and access management. Over 90% of Fortune 1000 companies rely on Active Directory for authentication and identity management, making it one of the most critical skills for IT professionals today. Without a solid foundation in Active Directory and related services, organizations risk downtime, compliance failures, and security breaches. The 55344 Identity with Windows Server course is an instructor-led training that teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS), implement Group Policy, and monitor and troubleshoot Active Directory–related issues with Windows Server 2022. You’ll also learn how to deploy other Active Directory server roles, including Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS). This hands-on training helps you implement core and advanced identity and access technologies in Windows Server. With practical labs using PowerShell, Server Manager, and Windows Admin Center, you’ll configure domain controllers, secure AD DS environments, and synchronize with Azure AD. The skills apply not only to Windows Server 2022 but also to Windows Server 2016 and Windows Server 2019, giving you flexibility to support hybrid and distributed environments.

What’s the secret to keeping enterprise devices secure, compliant, and up to date across thousands of users? Today’s organizations depend on skilled administrators who can leverage Microsoft Endpoint Configuration Manager to deliver, protect, and manage devices at scale. Microsoft reports that Configuration Manager is already managing more than 12.5 million devices worldwide, underscoring its critical role in enterprise IT. The Administering Microsoft Endpoint Configuration Manager Training (55348) course equips you with the practical skills to deploy clients, deliver applications, enforce compliance, roll out operating systems, and manage updates, ensuring your environment remains efficient, secure, and resilient.

Are your SQL Server systems secure, optimized, and ready for the demands of modern business? With over 70% of organizations relying on SQL databases to drive daily operations, the need for skilled database administrators is stronger than ever. This instructor-led course on administering a SQL database infrastructure equips learners with practical skills to configure SQL Server security, implement backup strategies, manage access, monitor performance, and use PowerShell for automation. You'll also learn to maintain SQL Server databases, troubleshoot performance issues, and import and export data across production environments—including Microsoft Azure SQL.

How many bad business decisions could be avoided if your data was accurate, timely, and easy to query? Nearly 82% of organizations admit to basing decisions on out-of-date data, leading to costly mistakes. The Querying Data with Transact-SQL training course builds the skills you need to work confidently with Microsoft SQL Server. Through hands-on, instructor-led training, you’ll learn to query single and multiple tables, filter and sort results, join related data, use built-in functions, and work with stored procedures and transactions. You’ll also master subqueries, table expressions, aggregations, and error handling, ensuring you can retrieve and manage data accurately, securely, and efficiently.

Looking to strengthen your Windows Server administration skills? Over 70% of IT workloads rely on Windows Server, making server admins essential to business continuity and network efficiency. This five-day instructor-led course delivers the core knowledge IT professionals need to deploy, manage, and support Windows Server environments. You’ll gain hands-on experience with identity services, networking, virtualization, high availability, and security features. Designed for those with some server experience, this training is ideal for administrators transitioning into more advanced roles or updating skills from previous versions of Windows Server.

Still spending hours manually setting up new devices? For IT teams managing hybrid and remote workforces, traditional provisioning is slow, costly, and unsustainable. Microsoft Intune changes that. Organizations using Intune have cut help desk calls by 53% and improved IT productivity by 25% by streamlining device setup, app deployment, and endpoint security from the cloud. In this three-day, hands-on course, you’ll learn how to enroll and configure devices with Microsoft Intune, automate provisioning with Windows Autopilot, deploy applications at scale, and apply consistent security policies using Conditional Access, Endpoint Analytics, and other advanced tools.

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms. This course serves as a foundational, real-world, and architectural preparation step that builds the design judgment, strategic reasoning, and end-to-end understanding learners need before pursuing the AB-100 exam or implementing agentic AI solutions at scale. Learners will explore how to architect AI-powered business solutions that use agents, copilots, and generative AI to automate tasks, improve decision-making, and enhance employee and customer experiences. Emphasis is placed on architecture, trade-offs, governance, cost/benefit analysis, and lifecycle management, rather than step-by-step configuration.

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the day-to-day workflows of both Contact Center representatives and supervisors. By the end of the course, learners will be equipped with the knowledge to navigate and manage the Dynamics 365 Contact Center environment effectively.

In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.