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Agile business analysis plays a critical role in delivering customer value in today’s fast-paced, ever-changing environment. According to the Project Management Institute (PMI), organizations that embrace Agile approaches are 28% more successful than those that don’t. This interactive, hands-on two-day course gives business analysts and Agile team members the skills to contribute meaningfully to iterative product development. You’ll learn how to adopt an Agile mindset, collaborate effectively across teams, and prioritize what matters most to stakeholders. The course explores how Agile techniques can streamline business processes and improve responsiveness to change. Through real-world exercises and collaborative scenarios, you’ll practice writing user stories, mapping value, refining product backlogs, and supporting Agile planning. By the end of the course, you’ll be equipped to drive better business outcomes through continuous delivery and informed decision-making.

In this two-day workshop, participants will use an agile approach to facilitate organizational change, whether that organization uses agile or predictive approaches on their projects. The course equips participants with pioneering tools to ensure change initiatives are embedded, adopted, and deliver benefits throughout their organizations. This class includes an exam voucher. This course has been approved for 14 PDUs and IIBA for 14 CDUs.

Agile methodologies have transformed the way organizations approach project management and product development, enabling teams to deliver value faster and more efficiently. According to recent studies, organizations that implement Agile practices are 60% more likely to complete projects on time and within budget. This Agile Fundamentals course provides a comprehensive introduction to Agile principles, frameworks, and best practices, empowering professionals to successfully implement Agile within their teams and organizations.

Agile in Action has transformed how modern teams think, collaborate, and deliver. It’s not just for developers—today’s Agile approach is shaping ways of working across marketing, HR, and operations. But knowing terminology isn’t the same as truly applying Agile. The Agile in Action course is a hands-on learning experience that helps you move from theory to execution. You’ll explore essential agile methodologies like Scrum and Kanban, understand the iterative and incremental approach that drives agile development, and build stronger agile teams through collaborative work and clear roles. Learn tools and techniques that improve workflow, boost customer value, and support modern team dynamics. You’ll work through real-world applications, simulations, and a guided case study to sharpen your skills in agile project management. You’ll also explore the Scrum framework, sprint planning, and retrospective practices that lead to continuous improvement. This course helps you lead with agility, respond to customer needs, and achieve better results—across software development, the public sector, and beyond.

Artificial intelligence (AI) is not just another technology or process for the business to consider; it is a truly disruptive force, one that delivers an entirely new level of results across business sectors. Even organizations that resist adopting AI will feel its impact. If the organization wants to thrive and survive in this transforming business landscape, it will need to harness the power of AI. This course is designed to help business professionals conquer and move beyond the basics of AI to apply AI concepts for the benefit of the business. It will give you the essential knowledge of AI you'll need to steer the business forward.

The AI Fundamentals and AI Hacking 101 ILT teaches students the fundamentals of how AI works under the hood and then how to break it. The first day of the course focuses on the fundamentals of how AI works. Students will learn and perform labs on topics such as: How do neural networks function Training of neural networks The progression of AI for natural language processing Recurrent neural networks (RNN) Large Language Models and Attention Self-Hosting LLMs and interacting with them programmatically The hacking portion of the course focuses on penetration testing AI/LLM based applications such as customer facing chatbots by demonstrating how to detect and exploit common AI vulnerabilities such as: Prompt Injection Sensitive Information Disclosure Improper Output Handling System Prompt Leakage Misinformation Excessive Agency Not only will students learn about these core topics and exploits, but they will also spend hands-on time in a custom-built environment training their own neural networks, tweaking LLMs, exploiting and uncovering vulnerabilities and much more. The online lab features the TCM Vulnerable Chatbot, a customer service chatbot that can interact with customers' tickets and improve its responses via Retrieval Augmented Generation (RAG) using the company's knowledge base.

The AI Hacking 101 ILT teaches students the fundamentals of penetration testing AI/LLM based applications such as customer facing chatbots. The course focuses on demonstrating how to detect and exploit common AI vulnerabilities such as: Prompt Injection Sensitive Information Disclosure Improper Output Handling System Prompt Leakage Misinformation Excessive Agency Not only will students learn about these exploits, but they will also spend hands-on time in a custom-built environment exploiting and uncovering these vulnerabilities. The online lab features the TCM Vulnerable Chatbot, a customer service chatbot that can interact with customers' tickets and improve its responses via Retrieval Augmented Generation (RAG) using the company's knowledge base.

In audio, video, image, gaming, and other media production industries, artificial intelligence (AI) has been a truly disruptive force—enabling a higher level of results in a fraction of the time. The rapid pace at which AI is growing can be overwhelming, and fears of AI tools replacing human workforces are growing. This course is designed to help media professionals understand the basics of AI and leverage the assistive and generative AI tools available to create high-quality productions and production assets. It will give you the essential knowledge of AI you'll need to remain competitive, productive, and relevant in these fast-paced and exciting times. This course is created by Be Licensed in partnership with CertNexus (a division of Logical Operations). It is also designed to assist students in preparing for the CertNexus® AI Technologies in Media (Exam AIM-110) credential.

AI-102: Develop AI solutions in Azure is intended for software developers wanting to build AI infused applications that leverage Azure AI Foundry and other Azure AI services. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement computer vision and information extraction.

This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in your agentic applications. This course also covers multimodal capabilities and understanding of complex content.