Catalog

An expert instructor will teach your team how to unlock the full power of Jira Service Management using Assets. Assets data provides context to your Jira Service Management tickets, keeping relevant information at agents' fingertips.

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical knowledge in COBIT principles, governance structures, and implementation methods to help your organization align IT and business objectives while meeting compliance goals.

An expert instructor will teach your team how to manage Confluence for your organization and keep it running smoothly. Your team will learn how to manage users and groups and control permission settings, discover best practices for structuring and organizing content across multiple teams, and see real-world examples of how other administrators use Confluence to improve teamwork.

Need reports but limited by your current database tools? This Crystal Reports 2016 training course is your entry point to professional-grade reporting. You’ll learn how to pull data from various sources, like relational databases and Excel, then shape and present it using formulas, parameters, groups, and visuals. By the end of this two-day course, you’ll be able to build clear, compelling reports and distribute them in the format your team or clients need. Whether you’re brand-new to reporting or looking to level up from Excel, this course gives you a practical foundation in Crystal Reports.

In this course, students will create complex reports & data sources using the tools in Crystal Reports 2016. Students will not only create more complex reports including sub-reports and cross-tabs, but will also increase their speed and efficiency.

In the future, organizations that succeed will be those that put data at the forefront of their business strategy. This Data Literacy training is designed to give you a high level overview of the key topics in Data Science and Machine Learning. Designed exclusively for students who want to learn about the basics of data science and machine learning at a high level, without needing to learn how to code or cover complex mathematics. In this course you'll learn the fundamental concepts relating to data, allowing you to understand what makes data suitable for data analysis, visualization and machine learning. Then we'll give you a quick overview of important statistical topics, such as mean, standard deviation, and the normal distribution. Afterwards you will learn the different ways data scientists are able to visualize data to convey their ideas in a clear manner. We'll also teach you about the machine learning process, acquiring data, cleaning data, and an overview of the train/test split philosophy that supervised learning adheres to. Then we'll show you some examples of regression and classification algorithms, as well as how to evaluate their results. We’ll also explore what the future holds by taking a peek at the bleeding edge of AI and ML, including DALLE-2 and GPT-3!

The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales, or to regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms. By leveraging data science concepts and technologies, businesses can mold all of that raw data into information that facilitates decisions to improve and expand the success of the business.

This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams. The course is relevant for every modern IT professional involved in defining or deploying a DevOps testing strategy for their organization, as test engineering is the backbone of DevOps and the primary key for successful DevOps pipeline to support digital transformation. Actionable and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to leverage after the class. This certification positions learners to successfully complete the Continuous Testing Foundation exam.

DevOps Foundation® is a fast-paced, interactive two-day course that introduces essential DevOps principles, practices, and cultural shifts. Through real-world examples and hands-on exercises, you'll learn how DevOps bridges development and operations to drive collaboration, automation, and continuous improvement. Inspired by The Phoenix Project and backed by the latest State of DevOps research, this course goes beyond theory. It helps business and technical professionals alike understand how to bridge silos, increase collaboration, and accelerate innovation. Whether you're looking to drive digital transformation or just work more effectively in cross-functional teams, DevOps Foundation® sets you up for success.

DevOps adoption continues to grow, with 80% of organizations implementing DevOps practices to accelerate delivery and improve performance. Yet many transformations stall due to cultural resistance, not technical barriers. The DevOps Leader (DOL)® training course is designed to close that gap by preparing professionals to take a transformational leadership approach and make an impact within their organization by implementing DevOps. This unique and practical experience equips participants with the new skills and tools to engage people across the DevOps spectrum. You’ll learn how to foster the human dynamics of cultural change, align and collaborate to break down silos, and evolve the organization through real-world leadership strategies.