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Course Overview This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Claude in the workplace. Participants will learn what AI is, how Claude works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results.

According to Amazon, millions of active customers use AWS every month—and demand is growing for professionals who can support, automate, and manage those deployments. The Cloud Operations on AWS course is designed for system administrators, operations professionals, and those seeking to become AWS Certified SysOps Administrators. Through expert-led AWS training and hands-on labs, you’ll learn how to use AWS services to configure, deploy, monitor, and troubleshoot systems in the AWS cloud. This course blends theory with practice, helping you understand how to automate repeatable deployments, maintain an AWS cloud environment, and manage access to AWS resources using IAM and AWS Systems Manager.

Build and Administer APIs with Red Hat 3scale API Management (DO240) is a hands-on, lab-based course that gives SREs and administrators an introduction to managing cloud-native APIs with Red Hat® 3scale API Management. This course enables developers and administrators to install, administer, monetize, secure and document your cloud-native APIs. This course is based on Red Hat 3scale API Management 2.11. RHLS Course Includes: 365-Day RHLS Subscription – Full year of access starting from your purchase date. Official Red Hat Training Curriculum – Learn directly from Red Hat’s validated, up-to-date course materials. Hands-On Labs (100 Hours per Course) – Build practical, real-world skills through extensive lab time. One Certification Exam + Free Retake – Includes exam readiness resources to help you prepare with confidence. One Virtual, Instructor-Led Class – Attend a live online class through the Red Hat portal (self-enrollment required using your RHID).

Cloud-native Integration with Red Hat Fuse (AD221) emphasizes learning architectural patterns and implementing integration services based on Apache Camel and OpenShift. Camel and Red Hat Fuse enable developers to create complex integrations in a simple and maintainable format. You will learn how to use the most common integration components in Camel and develop, test, and deploy integration focused applications on OpenShift. This course is based on Red Hat Fuse 7.10 and OpenShift 4.

In the ever-changing landscape of today's business world, the role of a manager extends beyond traditional boundaries, evolving into the dynamic spheres of coaching, mentoring, and apprenticeships. This course is designed for managers who aspire to excel in these pivotal roles. Participants will learn to employ the AOR coaching method to identify activities, set definitive objectives, and accurately measure results, cultivating a culture of continuous growth and effective performance management. This course has been approved for 7 PDUs | 7 CDUs

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical knowledge in COBIT principles, governance structures, and implementation methods to help your organization align IT and business objectives while meeting compliance goals.

Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

Breaking into IT can feel overwhelming for students and career changers who aren’t sure where to begin. With employers increasingly expecting digital literacy—over 90% of jobs now require some level of digital skill (World Economic Forum)—building a strong foundation is essential. The CompTIA Tech+ certification establishes that foundation. As the new entry-level standard replacing the retired ITF+ exam, Tech+ covers hardware, software, networking, databases, operating systems, and cybersecurity, while introducing career pathways in each domain. Delivered in a 5-day instructor-led format, Tech+ validates career-ready knowledge and prepares learners for advanced certifications like CompTIA A+, making it the ideal first step toward a successful IT career.

CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.

Nearly 77% of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. The CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, boosting productivity, enhancing communication, and making smarter decisions while understanding the ethical considerations that come with this rapidly evolving field. Delivered in a 1-day, instructor-led format, the course covers AI concepts, generative AI tools, prompt engineering, and responsible use through CompTIA’s proven learning model of instruction, practice, and feedback. With hands-on activities and free retakes, you’ll walk away ready to embrace AI as a trusted collaborator in your work.